Privacy Policy How We Protect Your Data

Learn how we collect, use, and protect your personal information in compliance with GDPR and CCPA standards.

Last Updated: March 15, 2026

Privacy Overview

At GooManager, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what we do with your information when you use our services.

Data Protection

GDPR compliant

Encryption

256-bit SSL encryption

User Control

Full data control

1. Information We Collect

We collect information you provide directly when creating an account, subscribing to our services, or contacting us for support.

1.1 Personal Information

We may collect the following types of personal information:

Account Information: Name, email address, phone number, company name, title.
Payment Information: Credit card details, billing address (processed by secure payment processors).
Usage Information: How you interact with our services, features used, time spent.
Device Information: IP address, browser type, operating system, device identifiers.
Location Information: General geographic location based on IP address.

Project Data

We also collect and store content you create within our platform, including tasks, projects, comments, and files. This data belongs to you and your organization.

1.2 Automatically Collected Information

We automatically collect information about you when you access our services:

Log files including IP address, browser type, ISP, and timestamps.
Device model, operating system, and unique device identifiers.
Time spent on pages, click patterns.
General location information based on IP.

2. Use of Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services.
To process transactions and send related information.
To send technical notices, updates, and security alerts.
To respond to your questions and requests.
To communicate with you about products, services, and promotions.
To monitor and analyze trends, usage, and activities.
To personalize services and deliver relevant content.
To prevent fraudulent transactions and illegal activities.

Legal Basis for Processing (GDPR)

We process personal data on the following legal bases:

Performance of Contract: Processing necessary to fulfill the contract with you.
Legitimate Interests: Processing necessary to maintain service quality and ensure security.
Consent: Processing based on your explicit consent (which may be withdrawn at any time).
Legal Obligation: Processing necessary to comply with legal requirements.

3. Information Sharing

We do not sell or trade your personal information to third parties without your consent, but we may share it in the following circumstances:

3.1 Service Providers

We may share information with providers who assist our operations:

Cloud hosting providers (AWS, Google Cloud).
Payment processors (Stripe, PayPal).
Email service providers (SendGrid, Mailgun).
Analytics providers (Google Analytics, Mixpanel).
Customer support tools (Zendesk, Intercom).

3.2 Legal Requirements

We may disclose your information when required by law or in response to valid requests from public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Data Security

We take appropriate technical measures to protect your personal information against unauthorized access, alteration, or disclosure:

Encryption of data both in transit and at rest.
Regular security audits and vulnerability scans.
Access controls and authentication mechanisms.
Staff data protection training.
Incident response and data breach notification procedures.

Security Certifications

We maintain the following security certifications and compliance standards:

• SOC 2 Type II certification
• ISO 27001 compliance
• GDPR compliance
• Regular penetration testing

5. Your Rights

Our users and data subjects registered in the system have the right to access, correct, delete (right to be forgotten), and restrict the processing of their data. You can submit these requests through your control panel or via our support team.

6. Cookies & Tracking

We use cookies for session management, security, and analytics purposes. For detailed information, please review the Cookie Policy page on our website.

7. Third-Party Services

Our platform may integrate with third-party services such as GetYourGuide, Viator, or WhatsApp. When data is sent to these platforms, their own privacy policies will apply.

8. Data Retention

Your data is retained for as long as your subscription is active. If you cancel your subscription, your data will be securely held for 30 days in case you return, and then permanently deleted.

9. International Transfers

GooManager LLC is a US-incorporated company. However, in line with global performance and security requirements, your data may be hosted on servers in the European Union (e.g. Frankfurt) or the United States. All data transfers are always protected by international Standard Contractual Clauses (SCCs).

10. Policy Changes

We may update this Privacy Policy from time to time. In the event of significant changes, we will notify you in advance via the platform or your registered email address.

Your Privacy Matters to Us

Start using GooManager with full confidence in our data protection practices.

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